Ciao! I'm Cosimo B.

* Optimization and standardization of production and administrative workflows through continuous improvement practices and design thinking.

* Implemented digital management systems for sales, customer care, and logistics processes. Introduced control systems (both physical and digital) for the movement of precious metals, semi-finished goods, and finished products.

* Supervised the Bangkok production site (250 employees) and standardized data and information flows between the Italian, Thai, and client offices.

* Coordinated a cross-functional and multicultural team, enhancing collaboration among employees from diverse cultures and languages, ensuring the achievement of business objectives.

* In-depth experience in IT Audit (general and application controls) for financial reporting review (SOX, J-SOX, L.262/05) and internal control systems evaluation.

* Mapped and optimized business processes, identified risks, and identified areas for efficiency improvements using collaborative participation approaches with both the client and internal teams.

* Experience in leading digital transformation initiatives such as process automation and system integration for complex industries (banking, pharmaceuticals, retail).

* Experience managing multiple cross-functional teams (IT, strategy, administration) in both remote and on-site work modes, utilizing Agile/SCRUM techniques while adhering to timelines, budgets, and agreed-upon deliverables.

* Frequent client travel and management of generative meetings at all levels (C-level, white collar, blue collar).

* Facilitated project teams during several generative workshops for the design of new digital services and products, using design thinking, lean startup, SCRUM, and Agile methodologies.